How to get your coursework back from SQA

Information for Candidate requests only

What is the SQA returns service?

SQA provides the Return of External Assessment Materials service to return non-examination material submitted to us for assessment.  We understand that the materials your school or college sent us as part of your assessment might be of special value to you. Recordings, artwork and written pieces that you produced might not be easy to re-create, so maybe you’d like your original material back. This is why we offer a returns service. You can submit a request, asking us to send back the materials.

Read this information carefully so that you understand which materials we are able to send back, and how you should go about requesting these.

How do I request my materials back?

You can submit your request by filling in this form and sending it to us. You can choose to pay by card or cheque.  Please do not send cash.  If you would like to pay by card, please e-mail your completed request form. If you would prefer to pay by cheque or postal order, please remember to include the correct charge before sending the form.

Please make sure you fill in everything correctly.  If the form is incomplete or has been filled in incorrectly, we will send it back to you.

When should I submit my request form?

The closing date for request forms is 26 September 2018. Any requests received after this date will incur an additional late charge. See Late Requests in Other Information.

Which materials can be returned?

We can return any materials that were not part of an exam. In other words, we can return things you worked on throughout the year (like coursework, folios and dissertations) but not anything that you produced in the actual exam.

Here is a full list of everything we can return. If the item you’re looking for isn’t on this list, it may mean we can’t return it or that it may be material that was assessed by your school/college and they may still be possession of it.

Advanced Higher Art and Design

Please note, we no longer return Advanced Higher Art and Design materials to your school/college following the External Assessment event. Any material that does not fit neatly within the folio case/plastic wallet will be deemed as 3D and charged accordingly.  If you would like these materials returned, you need to submit a request form by 26 September 2018. There will be a charge for this service as per the table of charges below.

NB: If a Marking Review is requested for any returnable materials, we are required to retain this work for 12 months after the final decision is made on grades awarded.

Can my exam papers be returned to me?

We cannot return Exam papers.  They are exempt from the right of subject access in terms of the Data Protection Act 1998 and it is SQA’s policy not to disclose such materials.

Is there a charge for having my materials returned?

Yes. There is a charge that you have to pay before we can return your materials. The fees are to cover the costs for providing this service. The charges are currently under review and will be posted shortly. Apologies for this inconvenience.

If I submit a request, when will I get my materials back?

The return process begins at the beginning of October and will conclude in the middle of December. We will only send your request to the address you have provided on your form.

Can I collect my materials from SQA in person?

Yes. You can collect your materials from our office in Dalkeith, Midlothian. Charges still apply for collected items.

If you would prefer this option, please advise us when submitting your request.  We will contact you when your materials are ready for collection.

What will happen if my materials are not requested for return?

Any unrequested work will be securely disposed of. If you don’t want this to happen to your materials, you or your school/college should submit a return request by 26 September 2018.

Can I speak to someone about my request?

 Yes, you can email us your enquiry (return.materials@sqa.org.uk).

Other important information:

We have recently reduced our charges for this service as a result of efficiencies made by streamlining our processes and renegotiating costs with our suppliers who support the returns process.

The charge for returning non-3D materials is now £3.91 per folio

The charge for returning 3D work is now £7.60 per box*

*Charges for returning 3D pieces are calculated by the number of boxes needed to return the items. For example, you may request multiple pieces which are small enough to fit in one box, or they may be larger and require multiple boxes. Therefore please email us at return.materials@sqa.org.uk providing the following information and we will provide a quote:

Alternatively, you can send us your completed form and we will confirm your 3D costs before processing your request.

If material comprises a mix of both 2D and 3D artwork, the charges for both of these types of folios will apply. In the event of a dispute as to what constitutes either 2D and 3D artwork, SQA’s decision will be final.

We have also reduced the charges for late requests to 50% of the fee for each folio or box. For example if a folio request is submitted late the fee will be £5.87.

For invoice payments please e-mail your completed request form to return.materials@sqa.org.uk.

To pay by cheque, please post your completed request form together with your payment for the appropriate amount, made payable to SQA to:

Events Servicing
SQA
Lowden
24 Wester Shawfair
Dalkeith
Midlothian
EH22 1FD

The closing date for request forms is 26 September 2018. Any requests received after this date will incur an additional late charge of an extra 50% per folio, for each level and subject.

A separate late charge of an extra 50% per box will also apply to any late Art & Design 3D requests.

Late requests will be accepted until 7 December 2018 when the returns procedure ends.

If your materials were damaged during transit to SQA, or during the assessment itself, they may, unfortunately, not be returned. There is no compensation for any damaged folios.

We do not accept requests to return packaging alone (eg folio cases). In addition, if you submit a request to have your assessment materials returned, we are unable to guarantee that they will be returned in their original packaging. We suggest that the packaging used for sending us materials should not be of a decorative or valuable nature. There is no compensation for any packaging materials that is not returned or is damaged during the marking process.