*Please note that this programme is an internal induction course for Home Energy Scotland advisors only and is not available to external companies or organisations.

Component Title SCQF Level SCQF Credit Points Period of Credit Rating From: Period of Credit Rating To:
Customer Service 6 3 12/9/2017 30/09/2022
Customer Relationship Management (CRM) 6 5 12/9/2017 30/09/2022
Compliance 6 4 12/9/2017 30/09/2022
Additional Advice and Government Programmes 6 9 12/9/2017 30/09/2022