Appeals

If you have concerns about a grade (or grades) on your results certificate, you can use the free appeals service. You can appeal directly to us or ask your school, college or training provider to do this for you.

The service is now open, and the learner direct submission deadlines are:

If you appeal through your school, college or training provider, the deadlines are:

You can ask for a priority appeal but only if you have a conditional place at university or college, or in training or employment that depends on your grade. When you submit a priority appeal, we suggest that you tell the university, college, training provider or employer that you have done so.

How does the Appeals Service work?

You should only appeal if you believe a mistake has been made in the external marking of your work.

If you do appeal your grade, a senior marker will carry out a marking review of your Qualifications Scotland-marked assessments. This means that they’ll review your answers to all questions and assignments marked by us. They check that the marks awarded by the original marker are in line with the marking standards agreed at the markers’ briefing and with the marking instructions.

In addition, they also check that:

Please note that after being reviewed, your result could stay the same, go up or go down.

Our appeals guidance video explains how to sign up and use the learner direct service.

Begin your appeal

Roles and responsibilities

The roles and responsibilities document outlines the duties and tasks that Qualifications Scotland, schools, colleges, training providers, learners and local authorities must undertake in relation to appeals. You can speak to your teacher or lecturer if you have any questions about the document or service.

Roles and responsibilities (167 KB)

Further information

Visit Your Results.