SQA publishes research on marker experiences and sets out action plan for improvement

Friday 7 November 2025

SQA has today published comprehensive research into the experiences of National Qualifications markers, identifying both positive aspects of marking and key areas requiring improvement. The research, conducted between February and April 2025, surveyed 768 recent markers and 557 non-markers to better understand recruitment and retention challenges.

Positive findings highlight marker commitment

Every year SQA appoints practicing teachers and lecturers to undertake marking responsibilities to support the delivery and certification of National Qualifications.
 
Almost all markers surveyed (96%) reported that marking enhanced their understanding of national standards, with 89% saying it benefited their learners and 73% citing benefits to their departments. Most marker respondents (75%) agreed they received adequate support from SQA, and 79% reported enjoying their role despite finding it challenging.
 
Many markers valued the networking opportunities and continuous professional learning benefits that marking provides. The research found that these benefits contribute to improved teaching practice and have wider positive impacts for learners and schools across the country.
 
“This research demonstrates the professionalism and dedication of our marking community,” said Donna Stewart, Scotland's Chief Examining Officer. “Our markers are committed professionals who understand the vital importance of their role in maintaining standards and ensuring fairness for Scotland's learners. Whilst we celebrate these positive findings, we are equally committed to addressing the challenges they have highlighted.”

Key areas for improvement identified

The research identified themes that require immediate attention. By a considerable distance, the most prominent issue was remuneration, with 66% of current markers surveyed citing inadequate pay as a main drawback. The research found that recent increases in teacher salaries mean that marking income is now subject to higher tax rates, effectively reducing the net benefit for many markers.
 
Workload pressures were the second most significant drawback (57%), followed by tax implications (55%). Many markers reported difficulty balancing marking demands with increasingly stretched school resources and other professional commitments.
 
The research also revealed challenges around marker meetings, training, and support for new markers. In subjects that experienced higher rates of marker withdrawal, specific concerns were raised about consistency of standards and communication processes.

Comprehensive action plan announced

In response to these findings, SQA is taking several steps to address the identified issues:

Supporting Scotland's education system

The research underscores the crucial role that markers play in Scotland's education system. Donna Stewart added: “Despite the challenges identified, the findings show that marking provides valuable professional development opportunities that ultimately benefit teaching practice and student outcomes across the country.
 
“SQA – and in-turn Qualifications Scotland – recognises that addressing these challenges requires collaborative effort with education partners across the whole country. Our organisation is committed to working constructively with all stakeholders to ensure that Scotland's marking system remains robust, fair, and attractive to the dedicated professionals who deliver it.”
 
The full research report, ‘ Exploring Perspectives on National Qualification Marker Recruitment, Retention and Experiences’, is available on the research pages of the SQA website. Regular updates on progress against the identified workstreams will be provided to the education community.