Skip to content
Skip to main navigation
Skip to sub navigation
Skip to Accessibility Page
SQA
Qualifications 2021/22
I am a...
Employer or trainer
Learner
Teacher or lecturer
Appointee
Co-ordinator
Choose Country
Choose your region
Scotland
England, Wales, NI
Americas
Europe
Middle East & Africa
Asia Pacific
Sign in
MyAlerts
MySQA
SQA Connect
SQA Secure
SQA Appointees
SQA Academy
SQA Solar
Ushare
Main Menu
Main Menu
Qualifications
Qualifications 2021-22
Qualification search
Unit search
National Qualifications
Scottish Baccalaureates
Core Skills
Skills for Work
NCs and NPAs
.
HNCs and HNDs
SVQs
Professional Development Awards
SQA Advanced Qualifications
Apprenticeships
Awards
Qualifications for England and Wales
Street Works
Services
Access all services
Training accreditation
Credit rating
Qualification design
Customised awards
Assessment development
Assessment delivery
End-point assessment
Marking, results and certification
Standards development
Framework development
Capacity building
TVET
Past Papers
About SQA
Contact us
Qualifications 2021-22
Qualification search
Unit search
National Qualifications
Scottish Baccalaureates
Core Skills
Skills for Work
NCs and NPAs
HNCs and HNDs
SVQs
Professional Development Awards
SQA Advanced Qualifications
Apprenticeships
Awards
Qualifications for England and Wales
Street Works
Access all services
Training accreditation
Credit rating
Qualification design
Customised awards
Assessment development
Assessment delivery
End-point assessment
Marking, results and certification
Standards development
Framework development
Capacity building
TVET
breadcrumb
Home
SVQ - Scottish Vocational Qualifications
>
Subjects
>
Customer Service
> SVQs in Customer service
SVQs in Customer service
Customer Service SCQF levels 4-8
Related Information
SQA Regulated Qualifications Catalogue
(1.36 MB)
Notification of Changes
Guide to Assessment
(511 KB)
Guide to SVQs
(304 KB)
Scottish Credit and Qualifications Framework (SCQF)
Contact Information
Candidate Enquiries
0345 279 1000
Centre Enquiries
0303 333 0330
External Web Links
Skills Development Scotland
Mappit
SVQs
SVQ home
Subjects
Notification of changes
Support materials
Apprenticeships
helper-buttons
my alerts
