SVQ in Hospitality Services at SCQF level 5

SVQ in Hospitality Services at SCQF level 5

The Scottish Vocational Qualification (SVQ) in Hospitality Services at SCQF level 5 allows candidates to demonstrate competence in job-related skills in their area of work and expertise.

This qualification covers areas such as workplace health and safety; standards of behaviour in hospitality; and team working. This qualification has a wide range of optional units and is ideal for anyone who has a varied role in the hospitality industry — for example staff working in small hotels, restaurants or cafes whose role covers housekeeping, reception, food preparation and food/drink service.

This qualification has been designed in partnership with People 1st, the Sector Skills Council for the hospitality industry, to ensure relevance to the sector.

SVQs are based on National Occupational Standards. SQA works in partnership with other organisations to ensure that National Occupational Standards (NOS) are relevant to the current and future needs of Scottish industries.

This qualification is available through employers and training providers.

Why deliver this qualification

Successful candidates will gain an internationally-recognised qualification which guarantees that they have the skills, knowledge and abilities required to carry out their role successfully. Employers will also benefit from their employees being proficient.

Assessment is carried out in the workplace, which minimises any time learners would need to be away from their work.

Who does this qualification suit

This SVQ is suitable for:

  • individuals who are currently in employment and who wish to obtain a formal qualification


Entry is at the discretion of the centre.

Candidates should be in a job or placement where they are carrying out relevant tasks and responsibilities which allow then to gather the required evidence.

No prior qualifications are required to undertake this qualification, although experience in and/or knowledge of the hospitality industry would be an advantage.



The level 5 award could provide progression to:

  • further SVQs in the Hospitality and Professional Cookery suite at SCQF level 5 or 6
  • employment in the hospitality sector, perhaps as a general assistant


Centres with devolved authority for approval should use their own internal approval process.

Centres without devolved authority require to come forward for approval and should contact SQA’s Business Development Team for guidance.

Assessors and verifiers must be able to meet SQA’s general requirements for technical/occupational competence as outlined in the Systems and Qualification Approval Guide. The specific requirements are set out in the Assessment Strategy. 

How to assess

For general information on how to assess this qualification, please refer to the document Guidance on how to assess SVQs (523 KB). For detailed guidance on how to assess this particular SVQ, please refer to the Assessment Strategy.

Where can you take this course?

Qualification content and delivery tools


Information about the qualification(s)

Qualification Structure

The SVQ in Hospitality Services at SCQF level 5 consists of three mandatory units and seven optional units.

For details of the units making up the SVQ, please refer to the Qualification Structure.

National Occupational Standards

Unit information for this qualification is available on our Accredited Qualification Unit Search.

Core Skills signposting

Core Skill mappings are carried out by the SSC responsible for the development of an SVQ. It is a requirement of SQA Accreditation that every SVQ submission includes information on where possible opportunities for candidates to develop Core Skills exist across the mandatory units.

Centres should note that mappings are not audited or validated against the Core Skills framework/units so are not accepted by SQA awarding body as evidence towards achievement of the Core Skills units.

Modern Apprenticeships

This SVQ is part of the Modern Apprenticeship in Hospitality at SCQF Level 5.


Information about delivery, assessment, quality assurance and support material

Assessment strategy

Assessor's guidelines

Candidate Guidance and Portfolio

Qualification Verification Summary Reports

Qualification Verification Summary Reports were formerly known as Internal Assessment Reports.

Lapsing from 31 August 2017

Information about the qualification(s)

Qualification Structure

This qualification is now in its lapsing period and will finish on 31.08.2019.

G9VK 22 SVQ in Front of House Reception at SCQF level 5, G9VJ 22 SVQ in Housekeeping at SCQF level 5 and G9VR 22 SVQ in Hospitality Services at SCQF level 5.

 Centres should note:

  • The qualification will be deleted from the relevant catalogue
  • The qualification’s content and delivery tools will remain on SQA’s website until 31.08.2019 at which point they will be removed and archived
  • No new centres may be approved to offer the qualification
  • No candidates can be entered for the qualification
  • Centres should ensure candidates complete the qualification and results are submitted to SQA before 31.08.2019

National Occupational Standards

Unit information for this qualification is available on our Unit Search.


Fact sheets

Modern Apprenticeship

The Hospitality Services SVQ at SCQF level 5 is also part of the SCQF level 5 Modern Apprenticeship in Hospitality

Information about delivery, assessment, quality assurance and support material

Assessment strategy

Assessor's guidelines

Hospitality Services at level 4 and 5 Assessor guidelines






April 2013


Hospitality and Professional Cookery at levels 1, 2 and 3  (574 KB)

Candidate Guidance and Portfolio

Useful Links

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