Learners
Where can I access past papers?
You can access past papers for National Qualifications using our Past Paper Finder.
How do I order a replacement certificate?
Replacement certificates can be arranged for a fee and takes between 2-3 weeks.
You can order your replacement certificate online at www.sqa.org.uk/eshop
How do I sign up to receive my results by email/text?
You can sign up to receive exam results by email and / or text on MySQA.
Please note: registration for MySQA closes a few weeks before results day, so make sure you register early.
How do I make a general enquiry to SQA for advice and guidance?
For general support and advice, please complete our candidate enquiry form.
How do I find my Scottish Candidate Number (SCN)?
Your Scottish Candidate Number (SCN) is displayed directly under your name on your certificate.
If you do not have your certificate you should complete the Candidate Enquiry Form, this will allow us to locate your records and provide you with your SCN
Alternatively, call us on 0345 279 1000 and we will confirm your details then provide you with your SCN Number.
How do I change the name on my record or certificate?
Please note, if you currently attend school, college or are an SQA learner through your employer or training provider, then your centre has the responsibility to amend your record for you. Please ask your teacher, lecturer or employer/contact to update your record.
If you no longer attend school or college, and would like to update your SQA record, please complete and return our change of name declaration form and contact us directly. To enable us to process and update your record we require two copies of identification - one is required to be a link from your previous to your current name. Please note you do not need to send us the original documents; photocopies or scanned copies will be sufficient. You can scan and e-mail these documents to candidate records or send them by post to the following address:
Operations
Centre Support
Fourth Floor
The Optima Building
58 Robertson Street
Glasgow
G2 8DQ
Updating personal information - guidance for transgender learners
How do I change my address details?
If you are currently studying your school/college or training provider will have to change your address as this must be done by the centre who have registered you for the qualification you are studying.
If you are no longer studying, we will require more information to allow us to locate your Candidate record, please complete our Candidate Enquiry Form
We will then be able to complete your change of address.
What is Recognition of Prior Learning (RPL)?
Recognition of Prior Learning is a method of assessing whether your experience and achievements meet the evidence requirements of a unit (or units) in an SQA qualification. This experience may or may not have been developed through a course of learning. For further information visit: SQA RPL Policy
Can I get any of my coursework back?
Yes. Before you make a request, check with your school or college to see if materials were sent to us.
Can I get access to my exam script?
Not normally but in 2024 but we are running a trial for some subjects.
We do not provide access to or copies of exam scripts, even if this is requested under Data Protection or Freedom of Information legislation.
Freedom of Information (Scotland) Act 2002
A request for an examination is a request for personal information, which is exempt from disclosure under the Freedom of Information (Scotland) Act 2002.
Data Protection Legislation
This legislation gives you the right to access the personal information that SQA holds about you. However, exam scripts are exempt from release.
I've signed-up for MySQA, but not received my results by text or email.
Text and emails will be sent to candidates who have an activated MySQA account from 8 am onwards on results day. Please note that emails and texts cannot be re-sent.
If you are abroad, you will only receive a text if your phone is set up to receive messages abroad and if you have enough credit.
Check your spam/junk folder, as delivery times can vary.
What are Foundation Apprenticeships?
Foundation Apprenticeships provide work-based learning opportunities for S5 and S6 learners. For further information visit Foundation Apprenticeships.