Your Certificate

Your Scottish Qualifications Certificate (SQC).

Find out more information about your Scottish Qualification Certificate.

I didn't get the results I expected / I failed to meet the university offer conditions. What should I do?

If you didn't get the results you were hoping for, or you did better than you expected, the Universities & Colleges Admissions Service (UCAS) will be happy to speak to you, and give you some guidance on what to do next.

UCAS contact details:

Telephone number:     0371 468 0468

Facebook                    facebook.com/ucasonline

Twitter                         @ucas_online

Operational hours:      Monday - Friday, 08:30 am - 6.00 pm.
Address:                      UCAS, Rosehill, New Barn Lane, Cheltenham, Gloucestershire GL52 3LZ

Looking for careers advice?

If you're looking for career's advice, please call the Skills Development Scotland Results Helpline, where qualified careers advisors will be on hand to offer you advice, and to discuss clearing vacancies, and alternative options.

Skills Development Scotland Results Helpline

Telephone number:     0808 100 8000
Web:                             www.myworldofwork.co.uk/examresults
Operational period:     04 - 11 August 2020
Opening hours:           Tue 4 & Wed 5 August         8am - 8pm
                                      Thu 6  & Fri 7  August          9am - 5pm
                                      Mon 10 & Tue 11 August      9am - 5pm

Will colleges or universities accept my grades this year?

Yes. Your qualifications are fully recognised as they would be in any year. SQA has been in regular discussion with UCAS (the University and College Admission Service), Colleges Scotland, and Universities Scotland, who are fully aware of the situation and will help you to progress on to the next stage of your education.

I haven't received my certificate, how can I find out my results?

Has the mail been delivered?

If the mail hasn't been delivered, remember that there may be a delay due to the volume of mail. Wait until you know that the post has been delivered in your area.

Did you register to receive your results by text and/or e-mail?

If you did register, you will have received notification of your results. Please check your spam and junk folder, or contact your service provider. If the mail has definitely been delivered, you can contact your school or college when the new term starts to arrange for another certificate to be sent.

If you didn't register, please be patient and wait until the post has been delivered in your area. If your certificate doesn't arrive in the post, MySQA re-opens tomorrow at 9am. You will be able to sign up then to view your results. You can also contact your school. They have a copy of your results.

My certificate is damaged — can I get a new one? 

If your certificate has been damaged in the post, your school or college can request a new one for you. Speak to you teachers or lecturers when you return to school or college.

My name has been spelled incorrectly.

If there is an error on your certificate, your school or college can request a new one for you. Speak to your teachers or lecturers when you return to school or college and ask them to request a new one on your behalf.

I have moved house and not received my certificate at the my new address.

If you registered to receive your results by text and/or e-mail, you will receive notification of your results - these are sent from 8am.

Please check your spam and junk folder, or contact your service provider.

If you didn't register, MySQA re-opens tomorrow at 9am. You will be able to sign up then to view your results. Alternatively, you can contact your school — they have a copy of your results.

To get a copy of your certificate, please contact your school or college.

There are results missing from my certificate.

If you're missing results, or there are results listed that you weren't expecting to see, speak to your teachers or lecturers when you return to school or college.

Your school or college will look into this for you. SQA will only send you an updated certificate once the school or college provides us with the necessary information.

Why have I received two certificates with different information on them?

You may have two different Scottish Candidate Numbers linked to your name. This could have happened if you have recently changed your name, or you've been studying at different centres where a new Scottish Candidate Number has been generated

Take both certificates to your school or college and ask them to contact SQA. We will then merge the information together on a single certificate.

Can I have something removed from my certificate?

We can only amend your certificate if there has been an error. If you think there has been an error, speak to your teachers or lecturers when you return to school or college.

I successfully completed the National 4 Added Value. Why is it not on my certificate?

If you're missing results, or there are results listed that you weren't expecting to see speak to you teachers / lecturers when you return to school or college. Your school or college will look into this for you. SQA will only send you an updated certificate once the school or college provides us with the necessary information.

If your school/college has registered you for the Added Value Unit, and submitted your results, it will be recorded under the National Units section of the certificate under: [subject area] Assignment SCQF Level 4.

I have received a letter saying I have not been successful in achieving the full award(s) in the National Course(s). What does that mean? 

This means that you have not been awarded an A-D grade in one or more of the National Courses you did this year.

Any National Units you have achieved will be recorded on a separate certificate.

If you're missing results, or there are results listed that you weren't expecting to see, speak to your teachers or lecturers when you return to school or college.

I sat my qualifications in Gaelic — does this make any difference?

This year, each candidate who has undertaken National Qualifications through the medium of Gaelic will receive a single certificate displaying these qualification titles in Gaelic.

The following subjects are awarded by SQA through the medium of Gaelic:

  • National 3 / National 4 / National 5: Applications of Mathematics
  • National 3 / National 4 / National 5: Geography, Modern Studies, History
  • National 4 / National 5: Mathematics
  • Higher: Geography, Modern Studies, History, Mathematics
  • Advanced Higher: Geography, Modern Studies, History, Mathematics

MySQA

If you signed-up for and activated a MySQA account, the qualifications you achieved through the medium of Gaelic will be displayed in Gaelic in the text message, and in the email you receive.

SCQF points

Qualifications undertaken through the medium of Gaelic have the same number of SCQF points as their equivalent in English.

UCAS tariff

Qualifications undertaken through the medium of Gaelic also have the same number of UCAS points as their equivalent in English.

Why are the Gaelic medium course titles not listed on my certificate?

All Gaelic medium course and unit / element titles will be reported in Gaelic on your certificate.

This includes the exam code element in the detailed record of attainment. If you do not complete the course, or receive no award, you will still see the units/elements that you have attained. These will be reported in Gaelic.

Qualification titles and units/elements that appear in Gaelic on the certificate will be followed by an English translation in brackets. There will also be a recognition statement (in English) on your detailed record of attainment to indicate that the course was assessed and attained through the medium of Gaelic (if you achieve the complete course award).

If you're missing results, or there are results listed that you weren't expecting to see, speak to your teachers or lecturers when you return to school or college.

Why does my certificate not have the correct Gaelic spelling (eg grave accents).

Unfortunately, some characters used in Gaelic cannot be printed on your results certificate. We are reviewing this as part of our Gaelic Language Plan commitments.

Can I order a replacement certificate in Gaelic?

Replacement certificates can be ordered via the Replacement Certificate Service. Only replacement certificates ordered for candidates who sat exams from 2012 onwards will display course titles and units/elements in Gaelic. Replacement certificates for years up to and including 2011 will be issued in English only.

What are core skills?

Core Skills are a group of five skills that are key to learning and working in today's world. Employers have identified these skills as those that are most likely to be needed in any work environment. This does not mean that every job will need people who are proficient in all five core skills but it does mean that every job will require some level of ability in some or all these skills.

The five core skills are:

  • Communication
  • Numeracy
  • Information and Communication Technology
  • Problem Solving
  • Working with Others

Why do the core skills I've been awarded not show on my certificate at the same level as my course and unit achievements?

Don't worry, the Core Skills that are built into our qualifications are not always at the same level as the course or unit itself.

For more information about this, speak to your teachers or lecturers at your school or college, or visit the Core Skills page on our website (www.sqa.org.uk/coreskills)