NQ operational contacts
Here are the e-mail and phone details to help you contact the right team for your enquiry.
Or complete our short form to get in touch
View the HND/HNC and SVQ contacts (colleges and training providers).
A-C
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Adapted Question Papers | 0345 213 6832 | question.papers@sqa.org.uk | ADD – Assessment Materials: NQ Assessment |
| Alternative Venues | 0345 213 6890 | alternative.venues@sqa.org.uk | Assessment Arrangements |
| Approval - Qualification Issues | N/A | asv@sqa.org.uk | Qualification Approval & Verification |
| Approval - Centre Issues | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Art & Design - Return of | 0345 213 6950 | return.materials@sqa.org.uk | Events Servicing |
| Assessment Arrangements | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Attendance Registers | 0345 213 6728 | markingsupportandemc@sqa.org.uk | Marketing Support & VE |
| Awards Reporting | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Business Development & Customer Support Team | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Candidate by Candidate Reports | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Candidate Merge | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Candidates with Disabilities and/or Learning Needs | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Carrier Print | 0345 213 6806 | script.management@sqa.org.uk | Script Management |
| Change of Entry Level | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Child Protection/Welfare of Candidates | 0345 213 6587 | N/A | Child Protection Contact |
| Coincident Examinations | 0345 213 6890 | coincidents@sqa.org.uk | Assessment Arrangements |
| Component Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Connect - Candidate Services (Schools) | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| Core Skills | 0345 213 6576 | customer@sqa.org.uk | Research, Policy, Standards & Statistics |
| Course Frameworks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Coursework - Extensions | 0345 213 6890 | extensions@sqa.org.uk | Assessment Arrangements |
| Coursework - Flyleafs | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support & VE |
| Coursework - Return of | 0345 213 6731 | return.materials@sqa.org.uk | Event Servicing |
D-H
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Date of Birth Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Deadline Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Deceased Candidates - Schools | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Development Visits (NQ) | 0345 213 6766 | nqverification.sqa.org.uk | NQ Verification |
| Digital Question Papers | 0345 213 6832 | question.papers@sqa.org.uk | ADD – Assessment Materials: NQ Assessment |
| Dissertations | 0345 213 6713 | dissertation@sqa.org.uk | Script Management |
| Duplicate SCNs | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Electronic Statement of Results (ESoCR) | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Eligibility Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| English as an Additional Language | 0345 213 6890 | eal.requests@sqa.org.uk | Assessment Arrangements |
| Entries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Entries Profile Summary Report | 0345 213 6960 | eps@sqa.org.uk | Data Services |
| Error Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Estimates | 0345 213 6960 | estimates@sqa.org.uk | Data Services |
| Examination Materials Supply (Question Papers, CDs, Answer Books) | 0345 213 6779 | question.papers@sqa.org.uk | ADD – Assessment Materials: NQ Assessment |
| Examination Stationery | 0345 213 6801 | cr.despatch@sqa.org.uk | Facilities |
| Examination Timetable | 0345 213 6860 | assessment.planning@sqa.org.uk | Assessment Planning |
| Exceptional Circumstances | 0345 213 6640 | ec.enquiries@sqa.org.uk | Results Services |
| Extensions for Submission of Coursework | 0345 213 6890 | extensions@sqa.org.uk | Assessment Arrangements |
| Extra net | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Flyleafs for Coursework Materials | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support & VE |
| Folios - Return of | 0345 213 6731 | return.materials@sqa.org.uk | Events Servicing |
| Hierarchical Courses | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Highest Marks | 0345 213 6713 | script.management@sqa.org.uk | Script Management |
I-R
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Internal Assessment Mark Forms | 0345 213 6960 | iamf@sqa.org.uk | Data Services |
| Internal Assessment Results | 0345 213 6960 | iamf@sqa.org.uk | Data Services |
| Invigilation Team | 0345 213 6987 | invigilation@sqa.org.uk | Appointee Management |
| Item Level Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Malpractice | 0345 213 6890 | investigation.enquiries@sqa.org.uk | Assessment Arrangements |
| Missing/Replacement NQ Certificates | 0345 213 6960 | main.diet.certs@sqa.org.uk | Data Services |
| Missing Unit Entries Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Missing Unit Results Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Navigator | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Past Papers and Marking Instructions on Website | 0345 213 6807 | question.papers@sqa.org.uk | ADD – Assessment Materials: NQ Assessment |
| Post Approval Development Visits | N/A | asv@sqa.org.uk | Qualification Approval & Verification |
| Post-certification review | 0345 279 1000 | pcr.enquiries@sqa.org.uk | Results Services |
| Prior Verification (NQ) | 0345 213 6766 | nqpv@sqa.org.uk | NQ Verification |
| Projects - Return of | 0345 213 6731 | return.materials@sqa.org.uk | QA Events |
| Reference Data | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Registrations | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Replacement Certificates | 0345 213 6015 | replacement.certificates@sqa.org.uk | Centre Support |
| Reports - Candidate by Candidate (CSoCR) | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Return of Coursework Materials | 0345 213 6731 | return.materials@sqa.org.uk | QA Events |
S-Z
| Enquiry | Telephone | Department | |
|---|---|---|---|
| SCN Allocations | 0345 213 6960 | scn.allocation@sqa.org.uk | Data Services |
| SCNs - Duplicates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Scottish Credit & Qualifications Framework | 0345 213 5385 | rpssadmin@sqa.org.uk | Research, Policy, Standards & Statistics |
| Script Management Markers’ Helpline | 0345 213 6732 | script.management@sqa.org.uk | Script Management |
| Secure Site | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Sitting exams at another SQA approved centre | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Skills for Work | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Skills for Work (Verification) | 0345 213 6766 | nqverification@sqa.org.uk | NQ Verification |
| SQA Connect (Schools only) | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| SQA.net | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| Submission Dates for Candidate Materials | 0345 213 6713 | script.management@sqa.org.uk | Script Management |
| Temporary Disabilities | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| UCAS | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Unexpected Incidents before/during an external assessment | 0345 213 6890 | N/A | Assessment Arrangements |
| Uplift of Materials | 0345 213 6734 | centre.reconciliation@sqa.org.uk | Script Management |
| Verification NQ | 0345 213 6766 | nqverification@sqa.org.uk | NQ Verification |
| Visiting Examining | 0345 213 6761 | visiting.examining@sqa.org.uk | Marking Support and VE |
| Withdrawn Candidates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Wrongly Resulted Units | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
All
| Enquiry | Telephone | Department | |
|---|---|---|---|
| Adapted Question Papers | 0345 213 6832 | question.papers@sqa.org.uk | ADD – Assessment Materials: NQ Assessment |
| Alternative Venues | 0345 213 6890 | alternative.venues@sqa.org.uk | Assessment Arrangements |
| Approval - Qualification Issues | N/A | asv@sqa.org.uk | Qualification Approval & Verification |
| Approval - Centre Issues | 030 333 0330 | mycentre@sqa.org.uk | Business Development |
| Art & Design - Return of | 0345 213 6950 | return.materials@sqa.org.uk | Events Servicing |
| Assessment Arrangements | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Attendance Registers | 0345 213 6728 | markingsupportandemc@sqa.org.uk | Marketing Support & VE |
| Awards Reporting | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Business Development & Customer Support Team | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Candidate by Candidate Reports | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Candidate Merge | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Candidates with Disabilities and/or Learning Needs | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| Carrier Print | 0345 213 6806 | douglas.ramsay@sqa.org.uk | Script Management |
| Change of Entry Level | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Child Protection/Welfare of Candidates | 0345 213 6587 | N/A | Child Protection Contact |
| Coincident Examinations | 0345 213 6890 | coincidents@sqa.org.uk | Assessment Arrangements |
| Component Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Connect - Candidate Services (Schools) | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| Core Skills | 0345 213 6576 | customer@sqa.org.uk | Research, Policy, Standards & Statistics |
| Course Frameworks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data & Certification |
| Coursework - Extensions | 0345 213 6890 | extensions@sqa.org.uk | Assessment Arrangements |
| Coursework - Flyleafs | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support & VE |
| Coursework - Return of | 0345 213 6731 | return.materials@sqa.org.uk | Event Servicing |
| Data Protection | N/A | data.protection@sqa.org.uk | Strategic Planning and Governance |
| Date of Birth Queries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Deadline Dates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Deceased Candidates - Schools | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Development Visits (NQ) | 0345 213 6766 | nqverification.sqa.org.uk | NQ Verification |
| Digital Question Papers | 0345 213 6832 | question.papers@sqa.org.uk | ADD – Assessment Materials: NQ Assessment |
| Dissertations | 0345 213 6713 | dissertation@sqa.org.uk | Script Management |
| Duplicate SCNs | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Electronic Statement of Results (ESoCR) | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Eligibility Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| English as an Additional Language | 0345 213 6890 | eal.requests@sqa.org.uk | Assessment Arrangements |
| Entries | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Entries Profile Summary Report | 0345 213 6960 | eps@sqa.org.uk | Data Services |
| Error Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Estimates | 0345 213 6960 | estimates@sqa.org.uk | Data Services |
| Examination Materials Supply (Question Papers, CDs, Answer Books) | 0345 213 6779 | question.papers@sqa.org.uk | ADD – Assessment Materials: NQ Assessment |
| Examination Stationery | 0345 213 6801 | cr.despatch@sqa.org.uk | Facilities |
| Examination Timetable | 0345 213 6860 | dawn.anderson@sqa.org.uk | Assessment Planning |
| Exceptional Circumstances | 0345 213 6640 | ec.enquiries@sqa.org.uk | Results Services |
| Extensions for Submission of Coursework | 0345 213 6890 | extensions@sqa.org.uk | Assessment Arrangements |
| Extra net | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Flyleafs for Coursework Materials | 0345 213 6878 | markingsupportandemc@sqa.org.uk | Marking Support & VE |
| Folios - Return of | 0345 213 6731 | return.materials@sqa.org.uk | Events Servicing |
| Hierarchical Courses | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Highest Marks | 0345 213 6713 | alex.purves@sqa.org.uk | Script Management |
| Internal Assessment Mark Forms | 0345 213 6960 | iamf@sqa.org.uk | Data Services |
| Internal Assessment Results | 0345 213 6960 | iamf@sqa.org.uk | Data Services |
| Invigilation Team | 0345 213 6987 | invigilation@sqa.org.uk | Appointee Management |
| Item Level Marks | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Malpractice | 0345 213 6890 | investigation.enquiries@sqa.org.uk | Assessment Arrangements |
| Missing/Replacement NQ Certificates Main Diet request accepted 10/08/16 - 09/12/16 Post Results Services 21/11/16 - 17/03/16 |
0345 213 6960 |
main.diet.certs@sqa.org.uk |
Data Services |
| Missing Unit Entries Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Missing Unit Results Reports | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Navigator | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Past Papers and Marking Instructions on Website | 0345 213 6807 | question.papers@sqa.org.uk | ADD – Assessment Materials: NQ Assessment |
| Post Approval Development Visits | N/A | asv@sqa.org.uk | Qualification Approval & Verification |
| Post-certification review | 0345 279 1000 | pcr.enquiries@sqa.org.uk | Results Services |
| Prior Verification (NQ) | 0345 213 6766 | nqpv@sqa.org.uk | NQ Verification |
| Projects - Return of | 0345 213 6731 | return.materials@sqa.org.uk | QA Events |
| Reference Data | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Registrations | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Replacement Certificates | 0345 213 6015 | replacement.certificates@sqa.org.uk | Centre Support |
| Reports - Candidate by Candidate (CSoCR) | 0345 213 6960 | esocr@sqa.org.uk | Data Services |
| Return of Coursework Materials | 0345 213 6731 | return.materials@sqa.org.uk | QA Events |
| SCN Allocations | 0345 213 6960 | scn.allocation@sqa.org.uk | Data Services |
| SCNs - Duplicates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Scottish Credit & Qualifications Framework | 0345 213 5547 | john.lewis@sqa.org.uk | Research, Policy, Standards & Statistics |
| Script Management Markers’ Helpline | 0345 213 6732 | script.management@sqa.org.uk | Script Management |
| Secure Site | 0303 333 0330 | mycentre@sqa.org.uk | Business Development |
| Sitting exams at another SQA approved centre | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Skills for Work | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Skills for Work (Verification) | 0345 213 6766 | nqverification@sqa.org.uk | NQ Verification |
| SQA Connect (Schools only) | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| SQA.net | 0345 213 6960 | sqa.net@sqa.org.uk | Data Services |
| Submission Dates for Candidate Materials | 0345 213 6713 | alex.purves@sqa.org.uk | Script Management |
| Temporary Disabilities | 0345 213 6890 | aarequests@sqa.org.uk | Assessment Arrangements |
| UCAS | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Unexpected Incidents before/during an external assessment | 0345 213 6890 | N/A | Assessment Arrangements |
| Uplift of Materials | 0345 213 6734 | centre.reconciliation@sqa.org.uk | Script Management |
| Verification NQ | 0345 213 6766 | nqverification@sqa.org.uk | NQ Verification |
| Visiting Examining | 0345 213 6761 | visiting.examining@sqa.org.uk | Marking Support and VE |
| Withdrawn Candidates | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
| Wrongly Resulted Units | 0345 213 6960 | national.qualifications@sqa.org.uk | Data Services |
