SVQ Leisure Operational Services SCQF level 5
The Scottish Vocational Qualification (SVQ) Leisure Operational Services at SCQF level 5 allows candidates to demonstrate competence in job related skills in their particular area of work and expertise.
The mandatory units in this qualification cover relevant areas of importance within this industry such as the following:
- health and safety
- working effectively with others in active leisure environments
- providing customer care
- reflect on and improve your work practice
The optional section provides opportunity to complete specialist units including the following:
- maintain safe, clean and sustainable facility areas
- assist in the delivery of inclusive activity sessions
- prepare, handle and store activity equipment safely
- support customer access and front-of-house operations in active leisure environments
- contribute to poolside operations and a safe swimming environment
- support safe and positive physical activity participation
SVQs are based on National Occupational Standards (NOS). Qualifications Scotland works in partnership with other organisations to ensure that NOS are relevant to the current and future needs of Scottish industries.
This qualification is available through employers and training providers.
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Why deliver this qualification
Learners will gain an internationally-recognised qualification that guarantees that they have the skills, knowledge and abilities required to carry out their role successfully. Employers will also benefit from their employees being proficient.
Assessment is carried out in the workplace. This minimises any time learners need to be away from their work.
Completion of this qualification allows candidates the opportunity to progress to more advanced levels within the SCQF.
The SVQ can be offered in any of the following modes:
- full-time
- part-time (for example day-release)
- open and distance learning
Who does this qualification suit
This SVQ is suitable for:
- individuals who are currently in employment and who wish to obtain a formal qualification
- employees who wish to obtain continuing professional development courses
Access
Entry is at the discretion of the centre.
Candidates should be in a job or placement where they are carrying out relevant tasks and responsibilities which allow them to gather the required evidence.
No prior qualifications are required to undertake this qualification, although experience in, or a knowledge of, the subject would be an advantage.
Progression
The SCQF level 5 award could provide progression to:
- SVQ Exercise and Fitness at SCQF level 6
- SVQ Sports Coaching at SCQF level 6
- HNC or HND in Fitness, Health and Exercise
- HNC or HND in Physical Activity and Health
- HNC or HND in Sports Coaching and Development
- NC in Sport and Physical Activity or NPA in Exercise and Fitness Leadership
Approval
Centres interested in offering this qualification must come forward for approval and should contact Qualifications Scotland’s Business Development Team for guidance.
Assessors and verifiers must be able to meet Qualifications Scotland’s general requirements for technical and/or occupational competence as outlined in the Systems and Qualification Approval Guide. The specific delivery requirements are set out in the assessment strategy.
How to assess
For general information, please refer to the document Information for Assessment of Scottish Vocational Qualifications (SVQs). For detailed guidance on how to assess this particular SVQ, please refer to the assessment strategy.
Where can you take this course?
Qualification content and delivery tools
Current
Information about the qualification(s)
Qualification Structure
Group award code: GQDR 22
The SVQ Leisure Operational Services at SCQF level 5 consists of 4 mandatory units and 2 optional units.
For details of the units making up the SVQ, please refer to the qualification structure (65 KB).
National Occupational Standards
Unit information for this qualification is available on our Unit Search.
Core Skills signposting
Core Skills mapping is carried out by the SSC responsible for the development of an SVQ. It is a requirement of Qualifications Scotland Accreditation that every SVQ submission includes information on where possible opportunities for candidates to develop Core Skills exist across the mandatory units.
Centres should note that mapping is not audited or validated against the Core Skills framework/units so is not accepted by Qualifications Scotland awarding body as evidence towards achievement of the Core Skills units.
- Core Skills signposting (48 KB)
Modern Apprenticeships
This SVQ is a mandatory component in the Level 5 Modern Apprenticeship.
Qualifications Scotland also offers the following components of this apprenticeship:
- GI0X 23 SVQ Exercise and Fitness at SCQF level 6
- GYZV 23 SVQ Sports Coaching at SCQF level 6
| Unit title | SCQF level 3 | SCQF level 4 | SCQF level 5 | SCQF level 6 |
|---|---|---|---|---|
| Core Skills: Communication | F425 04 | F426 04 | F427 04 | F428 04 |
| Core Skills: Numeracy | F429 04 | F42A 04 | F42B 04 | F42C 04 |
| Core Skills: Information and Communication Technology | F42D 04 | F42E 04 | F42F 04 | F42G 04 |
| Core Skills: Problem Solving | F42H 04 | F42J 04 | F42K 04 | F42L 04 |
| Core Skills: Working with Others | F42M 04 | F42N 04 | F42P 04 | F42R 04 |
Information about delivery, assessment, quality assurance and support material
Lapsing
Information about the qualification(s)
Qualification Structure
SVQ Sport and Active Leisure: Operational Services (GA00 22)
This group award has been replaced.
It entered its lapsing period on: 31 July 2025
It finishes on: 31 July 2027
National Occupational Standards
Unit information for this qualification is available on our Accredited Qualification Unit Search
Unit information for this qualification is available on our Unit Search.
Information about delivery, assessment, quality assurance and support material
Assessment strategy
- Operational Services Annex (28 KB)