Team Leader Visiting Verification

A Team Leader - Visiting Verification is responsible for supporting the Principal Verifier in maintaining national standards for the qualifications within their remit. They will ensure that all tasks associated with the quality assurance of internally assessed units and course assessments are carried out within the conditions, timescales and arrangements set by Qualification Scotland.

The primary role is to support and quality assure the work of their team members, in the delivery of external quality assurance for qualifications in the subject area(s) concerned, to ensure that national standards are being consistently applied and maintained.

These activities will be under the direction of the Principal Verifier and staff from our Operations and Qualifications Development directorates.

Outline of duties

• Participate in training and standardisation event(s) as required
• Support the Principal Verifier with external quality assurance by ensuring all visiting verification activity is conducted in line with our requirements.
• Monitor, support and quality assure the work of the team.
• Quality assure reports for centres produced by the team.
• Carry out verification visits to our centres ensuring accurate and consistent decision are made.
• Assist the Principal Verifier in the review of national consistency in relation to internal assessments.
• Assist Qualification Scotland colleagues with enquiries from centres and team members as required.
• Team Leaders may be asked to undertake additional activities. These activities may include the following and attract an additional payment:
  • follow up quality assurance activity to resolve outstanding issues
  • carry out centre approval visits

Selection criteria

Successful candidates must:

• currently be delivering a course in the subject area at one or more levels (or a closely-related course)
• have an in-depth understanding of the requirements across the course/levels in the subject area (which may include Higher and Advanced Higher where appropriate)
• have excellent interpersonal skills and be able to engage positively with all members of their team, providing leadership and support as required
• be able to communicate professionally, confidently and effectively; work professionally and co-operatively with subject specialists, Qualification Scotland colleagues and centre staff
• have excellent organisational and administrative skills and provide attention to detail
• have a home computer or laptop with broadband internet connection 

Key Performance Measures - Team Leaders - Visiting Verification

Each year, on completion of the duties outlined in the team leader- visiting verification contract specification, the following Key Performance Measures (KPMs) will be used to measure performance. Team Leaders will be informed of the performance outcome when KPMs have not been achieved.

1. Complete training and standardisation programmes as required.
2. Ensure quality assurance activity is carried out and completed within the conditions and timescales set by us.
3. Support and monitor performance of visiting verifiers to meet our verification activity requirements.
4. Ensure accuracy and consistency of decisions made by visiting verifiers.
5. Ensure reports meet the required standard.
6. Positive engagement with all members of the team through leadership of people.
7. Positive engagement with all colleagues and centre personnel.
8. Demonstrate behaviours outlined in the Terms and Conditions of Appointment which support our values.