Certificate Introduction to the Role of the Professional Taxi and Private Hire Driver SCQF level 5
This Certificate provides learners with the knowledge and skills to support their professional development as a taxi or private hire driver — helping them to meet and adapt to the challenges they face on a daily basis.
The Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver at SCQF level 5 develops essential knowledge in:
- health and safety in the taxi work environment
- vehicle maintenance and safety inspections
- routes and fares
- safely transporting passengers, luggage and parcels
- providing a professional customer service, and
- an understanding of relevant licensing regulations that relate to the operation of taxi and private hire operations in Scotland
Learners will also develop the skills necessary to support passengers who require mobility assistance or use of a wheelchair.
Introduction of enhanced quality assurance arrangements from December 2019
SQA is implementing additional enhanced quality assurance arrangements for centres delivering the following Taxi Qualification:
- Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver at SCQF level 5 (GP3J 45)
Centres offering this qualification have a particular responsibility for the administration and conduct of assessments for the following reasons:
- Centres are acting as agents of SQA and are responsible for ensuring that SQA rules regarding the conduct of assessments are applied consistently and fairly.
- Centres must make sure that where the candidates are not known to the invigilator or supervisor that sufficient identity/security checks are carried out prior to the examination/assessment to ensure the candidate is who they say they are.
Full details of requirements can be found in the Qualification Quality Assurance Criteria, please review Appendix A - Enhanced guidance to centres on managing assessment conditions.
Centres delivering assessments for these qualifications must advise SQA a minimum of 5 working days prior to the assessment taking place by completing this form.
It is essential that you include the specific time that the assessment is taking place. No candidate information is required when completing the form.
Assessments can only take place if SQA has been notified. Failure to notify us could result in sanctions being imposed on your centre.
SQA reserves the right to undertake unannounced visits to ensure assessments take place in line with qualification requirements.
Qualification structure
Group award specification: GP3J 45 (19 SCQF credit points) (392 KB)
SCQF level: 5
The Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver at SCQF level 5 consists of nine mandatory units (19 SCQF credit points).
How to assess
Each unit is assessed online using SQA’s e-assessment platform, SOLAR.
One unit, Taxi and Private Hire: Mobility and Wheelchair Assistance, also has a practical assessment involving the safe transfer of a passenger using a wheelchair.
Qualification Verification Summary Report
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SQA Connect Process
Update to SOLAR – SQA Connect process
Candidate data relating to this qualification is now automatically transferred between SQA Connect and SOLAR.
This means that – instead of having to enter candidate details on both SOLAR and SQA Connect – you only have to enter candidates details once, on SQA Connect. The details are then automatically transferred to SOLAR.
Likewise, once candidates have completed the assessment on SOLAR, the results automatically pass to SQA Connect without the need for any further input from you.
Information is transferred between SQA Connect and SOLAR hourly – so you may need to wait up to an hour for updated candidate details to display on SOLAR, and for results to appear on SQA Connect.
What do I need to do?
- You must use SQA Connect to enter candidates for this qualification, or to update any candidate details.
- You must not create or update any candidate details directly in SOLAR, as this may result in errors processing the candidate’s result.
Support
If you need support or information on SOLAR you can contact the Digital Services Support Helpdesk. There are several ways you can contact the team:
- Complete the Helpdesk Support form.
- Email DAS.Helpdesk@sqa.org.uk.
- If you need to contact the team urgently, call 0345 213 5060.
Our helpdesk is available from Monday to Friday between the hours of 9 am and 5 pm. Any breaks in this service will be noted in the ‘Latest updates’ section on the homepage of the SOLAR website.
If you need support on SQA Connect with regards to your candidate data, you can contact the Centre Support Team. There are several ways you can contact the team:
- Email records@sqa.org.uk.
- If you need to contact the team urgently, call 0345 213 6015.
Where can you take this course?
Why study this qualification
This qualification is suitable for individuals who are:
- currently a taxi or private hire driver
- wishing to become a taxi or private hire driver
- aspiring to run a taxi or private hire business in the future
Access
No prior qualifications or knowledge are required to undertake this qualification, although typically candidates will be over 18 and have held a driving licence for one year.
Employment and progression
The Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver at SCQF level 5 may provide progression opportunities to:
- an SVQ in the transport sector
- employment in the passenger transport sector as a taxi or private hire driver
Qualification structure
Group award specification: GP3J 45 (19 SCQF credit points) (392 KB)
SCQF level: 5
The Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver at SCQF level 5 consists of nine mandatory units (19 SCQF credit points).