Skip to content
Skip to main navigation
Skip to sub navigation
Skip to Accessibility Page
SQA
I am a...
Employer or trainer
Learner
Teacher or lecturer
Appointee
Co-ordinator
Parent
Choose Country
Choose your region
Scotland
England, Wales, NI
Americas
Europe
Middle East & Africa
Asia Pacific
Sign in
MyAlerts
MySQA
SQA Connect
SQA Secure
SQA Appointees
SQA International Secure
SQA Academy
SQA Solar
Ushare
Main Menu
Main Menu
Qualifications
Qualification search
Unit search
National Qualifications
Scottish Baccalaureates
Core Skills
Skills for Work
NCs and NPAs
HNCs and HNDs
SQA Advanced Qualifications
SVQs/SQA accredited qualifications
Professional Development Awards
Apprenticeships
Awards
Qualifications in England and Wales
Street Works
Services
Access all services
Training accreditation
Credit rating
Qualification design
Customised awards
Assessment development
Assessment delivery
End-point assessment
Marking, results and certification
Standards development
Framework development
Capacity building
TVET
Past Papers
About SQA
Support
Feedback Form
Ideas Capture Form
Frequently Asked Questions
Centre Approval
Quality Assurance
Results Services
Publications
Contact Us
Customer Support
Candidate Enquiry Form
Operational Support
Qualification search
Unit search
National Qualifications
Scottish Baccalaureates
Core Skills
Skills for Work
NCs and NPAs
HNCs and HNDs
SQA Advanced Qualifications
SVQs/SQA accredited qualifications
Professional Development Awards
Apprenticeships
Awards
Qualifications in England and Wales
Street Works
Access all services
Training accreditation
Credit rating
Qualification design
Customised awards
Assessment development
Assessment delivery
End-point assessment
Marking, results and certification
Standards development
Framework development
Capacity building
TVET
Feedback Form
Ideas Capture Form
Frequently Asked Questions
Centre Approval
Quality Assurance
Results Services
Publications
Contact Us
Customer Support
Candidate Enquiry Form
Operational Support
Home
Qualifications
>
National Qualification Group Awards (NQGA)
>
Subjects
>
Customer Service
> NQGA Customer Service
NQGA Customer Service
National Progression Awards
Customer Service at SCQF level 4
Customer Service at SCQF level 5
Customer Service at SCQF level 6
Related Information
Catalogue of National Qualifications
(803 KB)
Contact Information
Candidate Enquiries
0345 279 1000
Centre Enquiries
0303 333 0330
Qualifications
Unit search
National Qualifications
Awards
Core Skills
HNCs and HNDs
SQA Advanced Qualifications
NCs and NPAs (NQGA)
NC and NPA courses
About NQGAs
Assessment Support Materials
Professional Development Awards (PDA)
Qualifications for England and Wales
Scottish Vocational Qualifications (SVQ)
Street Works
MySector
Sector specific
Scottish Credit and Qualifications Framework (SCQF)
Qualification Development Toolkit
Journeys
Share
