Diploma for Hospitality Team Member recording forms
- J8HE 04 (PPL1FBS1) Prepare and Clear Areas for Food and Beverage Service (61 KB)
- J8HM 04 (PPL1GEN9) Provide Basic Advice on Allergens to Customers (54 KB)
- J8HV 04 (PPL1HK1) Collect Linen and Make Beds (55 KB)
- J8HH 04 (PPL1PC4) Prepare and Cook Meat and Poultry (59 KB)
- J8HJ 04 (PPL1PRD1) Prepare Hot and Cold Sandwiches (57 KB)
- J8HG 04 (PPL2FBS6) Maintain Cellars and Kegs (57 KB)
- J8E8 04 (PPL2GEN2) Order Stock (56 KB)
- J8HN 04 (PPL2GEN5) Maintain Food Safety in a Hospitality Environment (61 KB)
- J8HL 04 (PPL2GEN6) Minimise the Risk of Allergens to Customers (55 KB)
- J8HX 04 (PPL2GEN9) Deal with Customers Across a Language Divide (53 KB)
- J8HK 04 (PPL2GEN14) Complete Kitchen Records (53 KB)
- J8HT 04 (PPL2HK4) Clean, Maintain and Protect Hard Floors (57 KB)
- J8HR 04 (PPL2HK5) Clean and Maintain Soft Floors and Furnishings (56 KB)
- J8HW 04 (PPL2HK6) Provide a Linen Service (56 KB)
- J8HP 04 (PPL1HSL6) Contribute to Promoting Hospitality Services and Products (56 KB)
- J8D4 04 (PPLTT59) Undertake Your Duties in a Sustainable Way in Your Workplace (52 KB)
- J8E9 45 (SDS0435) Cleaning Areas (50 KB)
- J8LL 45 (SDS0436) Cleaning Equipment (49 KB)
- J8EA 45 (SDS0437) Setting Up Promotional Displays (49 KB)
- J8DA 45 (SDS0438) Receiving Stock (49 KB)
- J8DD 46 (SDS0439) Leading Meeting Agenda Items (49 KB)
- J8LJ 45 (SDS0440) Contributing to Event Delivery (50 KB)
- J8DF 46 (SDS0441) Creating Customer Records (50 KB)
- J8LE 45 (SDS0442) Delivering Barista Services (51 KB)
- J8LR 46 (SDS0443) Delivering Service Briefings (50 KB)
- J8DG 45 (SDS0444) Maintaining Customer Records (50 KB)
- J8LG 44 (SDS0445) Preparing and Cooking Simple Food Dishes (51 KB)
- J8LD 45 (SDS0446) Preparing Hot and Cold Drinks (55 KB)
- J8LH 45 (SDS0447) Processing Bookings and Reservations (50 KB)
- J8DJ 46 (SDS0448) Processing Customer Feedback (49 KB)
- J8DP 45 (SDS0449) Processing Customer Payments (50 KB)
- J8DR 46 (SDS0450) Processing Returns, Refunds and Exchanges (50 KB)
- J8DH 46 (SDS0451) Providing Customer Focused Information and Advice (51 KB)
- J8DE 45 (SDS0452) Providing Customer Service (49 KB)
- J8DN 45 (SDS0453) Providing Reception Services (51 KB)
- J8DC 45 (SDS0454) Replenishing Stock (50 KB)
- J8D7 46 (SDS0455) Selling Products and Services (51 KB)
- J8LM 45 (SDS0456) Servicing Rooms (51 KB)
- J8LF 45 (SDS0457) Serving Food and Drink (49 KB)
- J8LP 47 (SDS0458) Resolving Customer Service Problems (51 KB)
- J8LN 45 (SDS0460) Welcoming Customers (54 KB)
- J8D6 45 (SDS0461) Working as Part of a Team (50 KB)
- J8LK 45 (SDS0480) Carrying Out Deep Cleaning (52 KB)
- J8DK 45 (SDS0481) Using Social Media to Engage With Customers (50 KB)
- J8DM 46 (SDS0484) Handling Customer Complaints (51 KB)
- J8D8 45 (SDS0485) Planning and Monitoring Own Workload (50 KB)
- J865 45 (US0203) Maintaining Health, Safety and Security (51 KB)
- J86E 45 (US0434) Developing Meta-Skills and Personal Practice (51 KB)