Help and support

SQA has a number of support services for users. 

From dedicated customer support teams and results services to information on how to become a SQA centre, to publications and downloads supportive documentation. 

Frequently asked questions

Find answers to the most commonly asked questions for Learners, Centres, Results and NQs. 

Customer support

• Customer support team - it's simple and straightforward to contact our dedicated advisors.
• Results Services - do you have a concern about your results? Have exceptional circumstances affected your grade? 
• Information for learners - resources and practical advice for those studying SQA qualifications.

Centre support

• How to deliver SQA Qualifications - receive advice from a Business Manager.
• Centre verification - making sure that assessment decisions are valid and reliable. 
• Centre information - course verifications, malpractice information, assessment and certification.

Contact us 

• Feedback form - comment about specific qualifications or support materials.
• Candidate enquiry form - use this form to contact SQA if you're a student, candidate or a learner.
• Ideas capture form - let us know of any ideas to develop or improve a qualification.