NPA Financial Services at SCQF level 6

NPA Financial Services at SCQF level 6

National Progression Awards (NPAs) assess a defined set of skills and knowledge in specialist vocational areas, linked to National Occupational Standards. The NPA in Financial Services at SCQF level 6 introduces learners to the knowledge and skills that are important in the Financial Services sector and in various types of roles such as Customer Service Officer; Complaints Handler; Compliance Officer; Relationship Officer; and ICT Systems Support Officer.

This NPA develops knowledge and understanding of Financial Services; practical, technical and transferable skills; oral, written and evaluation abilities; resource management; problem solving and planning; organisational and communication skills. This NPA covers areas including an introduction to financial services, the regulatory framework, communication, promoting positive customer relationships, personal finance awareness and work placement.

The qualification is available through schools and colleges – usually via a school/college partnership. 

Why study this qualification

The NPA is suitable for:

  • learners who are at school or who may have just left school
  • learners undertaking a Foundation Apprenticeship
  • mature candidates who may have been out of education for a long period of time
  • individuals who are currently in employment and wish to obtain a formal qualification
  • those who are looking to access HN programmes
  • learners who want to study at a pace and style that they determine
  • employees who want to develop their careers
  • individuals who are seeking national recognition of their achievements
  • employers who wish their employees to take part in short continuing professional development courses

Access

Entry is at the discretion of the centre. However, it is recommended for learners entering the SCQF level 6 award to have completed some training at SCQF level 5.

Foundation Apprenticeship

This NPA is a mandatory component in the SCQF Level 6 Foundation Apprenticeship in Financial Services.

SQA also offers the following components of this Foundation Apprenticeship:

H5EY 04

Develop Yourself to Improve and Maintain Workplace Competence in a Financial Services Environment

H5F1 04

Develop Productive Working Relationships in a Financial Services Environment

H5F2 04

Ensure You Comply with Regulations in the Financial Services Environment

Employment and progression

The level 6 award could provide progression to:

  • SCQF/QCF level 7 to level 8
  • an HNC/HND in Financial Services or related area
  • an SVQ in the Financial Services sector
  • employment in the Financial Services sector, perhaps as a Customer Advisor

Qualification structure

Group Award code: GL6W 46

The NPA Financial Services at SCQF level 6 consists of 6 mandatory Units (36 SCQF credit points).

NPA Financial Services at SCQF level 6

Unit search

Qualification structure

Group Award code: GL6W 46

The NPA Financial Services at SCQF level 6 consists of 6 mandatory Units (36 SCQF credit points).

NPA Financial Services at SCQF level 6

Unit search

How to assess

Assessment of this award will be a combination of practical and knowledge assessments under closed- and open-book assessment conditions. It is recommended that centres refer to the assessment and Evidence Requirements for each Unit.

Assessment Support Packs (ASPs) are available for this qualification.

The delivery of the award is at the individual centre’s discretion. 

Deliver this qualification