SCQF Credit Rating Quality Assurance Specialist

The SCQF Credit Rating Quality Assurance Specialist will carry out the external Quality Assurance review process for customers of the SCQF Credit Rating service and make recommendations on their readiness to merit SCQF Credit Rating in accordance with SQA and SCQF policy and instructions. The prime role is to participate in the initial and ongoing Quality Assurance review of organisations and their SCQF Credit Rated programmes to ensure that standards are maintained. These activities will be under the direction of the Credit Rating Manager and staff from the Customised Awards and Credit Rating department of SQA.

Outline of duties

• Assess the Quality Assurance policies and systems of organisations applying to SQA for SCQF Credit Rating.
• Seek clarification to evidence provided by the organisations.
• Participate in the preparation of SCQF Credit Rating Quality Assurance visits and support organisations as required.
• Carry out SCQF Credit Rating Quality Assurance visits.  These can be conducted in-person or remotely via telephone/video call.
• Provide guidance to organisations with regards to Quality Assurance policies and procedures.
• Complete reporting documentation as required by SQA in accordance with timescales.
• Assist Customised Awards and Credit Rating staff with policy and specific Quality Assurance enquiries from organisations and SQA officers.
• Complete CPD and submit to SQA as required.
• Additionally, SCQF Credit Rating Quality Assurance Specialists may be asked to undertake the following activities.  These activities will attract additional payment.

- Participate in SQA organised events where SCQF Credit Rating Quality Assurance Specialist input is required.

Selection Criteria

Essential characteristics

Successful candidates must:

• Be able to demonstrate up-to-date knowledge and a high level of expertise in Quality Assurance criteria and systems.
• Be able to demonstrate excellent interpersonal skills and be able to engage positively with others.
• Be able to work co-operatively and professionally with other organisations and SQA staff.
• Be able to demonstrate excellent organisational and administrative skills and provide an attention to detail.
• Be able to communicate confidently, effectively and professionally with organisation and SQA staff both orally (at briefings and meetings) and in writing (reports).
• Have a home computer or laptop with Broadband internet connection and a private email address
• Hold a current clean driving license.

Key Performance Measures

Each year, on completion of the duties outlined in the SCQF Credit Rating Quality Assurance Specialist contract specification, the SCQF Credit Rating Quality Assurance Specialist will be measured against the following key performance measures:

1. Complete SCQF Credit Rating Quality Assurance Specialist training where appropriate.
2. Complete Quality Assurance visits within conditions and timescales for SQA.
3. Complete SCQF Credit Rating Quality Assurance Specialist reports as per SQA quality standard and within agreed timescale
4. Display positive engagement with organisation staff and SQA personnel