Level 3 Certificate in Cultural Venue Operations

Level 3 Certificate in Cultural Venue Operations

SQA code: GK2M 70
Ofqual code: 601/5042/7
Total Qualification Time: 280
Guided Learning Hours: 146
Credit value: 28

The Level 3 Certificate in Cultural Venue Operations will develop knowledge and skills in event organisation, venue operations, security, volunteer management, and health and safety.

To ensure it meets the needs of the industry, the qualification has been developed in partnership with Creative & Cultural Skills.

This qualification may be available through employers, training providers and colleges. It is currently offered in England.

Rationale and purpose of this qualification

The primary purpose of the Level 3 Certificate in Cultural Venue Operations is to develop the learner's occupational competence in this field, so that they can gain employment or work towards another qualification (see Progression).

This qualification delivers the underpinning knowledge needed to meet the nationally recognised standard for the role and so provides a sound basis for working in the industry.

It offers centres flexibility and choice because of the comprehensive range of optional Units.


The qualification is designed to meet the following objectives:

  • preparing learners for employment
  • preparing learners to progress to another qualification
  • meeting relevant programmes of learning
  • giving learners personal growth and engagement in learning
  • preparing learners to progress to the next level of English or mathematics

What does this qualification cover?

As this is a knowledge-based qualification, learners will be acquiring the knowledge and skills required through either on-the-job experience or in a learning environment.

This qualification covers areas such as supporting the organisation of an event, solving business problems, and contributing to decision-making in a business environment.

Who is this qualification for?

This qualification is suitable for a wide range of learners, over the age of 16, including:

  • school leavers
  • adult returners to education
  • people in employment who wish to enhance their career prospects
  • individuals who have an interest in history and the arts.


Entry to the qualification is at the discretion of the centre.


This Level 3 Certificate in Cultural Venue Operations is a component in the Level 3 Cultural and Heritage Venue Operations apprenticeship framework.

Learners may wish to do this qualification as part of the apprenticeship, or on its own. If learners complete this qualification as part of the apprenticeship they will be required to undergo additional training, over and above the core qualification, in areas including employment rights and responsibility and/or english and maths.

They may wish to consider taking this qualification outside of the apprenticeship framework:

  • to maximise their employment opportunities within this sector, as not all employers offer apprenticeship places for this particular job role
  • the full apprenticeship may not be relevant to those who are already in employment but wish to gain recognition and/or certification of their skills
  • if they meet the entry requirements to take the qualification but not those required for the apprenticeship route


Learners who have achieved the Certificate can progress to job roles relating to their chosen pathways. For example, learners could seek employment as front of house staff, or as a visitor services assistant.

They can also do further qualifications to build on their skills, such as as progressing to SQA's Level 5 Diploma in Cultural Heritage. The Level 5 Diploma develops knowledge and skills in areas such as: operations, conservation, collection management, learning and interpretation, marketing and fundraising.  It also includes managing a cultural heritage site, assessing the conservation needs of material cultural heritage and developing strategies for a cultural heritage collection.

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Qualification structure

The Level 3 Certificate in Cultural Venue Operations requires the learner to achieve a minimum of 28 credits: 16 credits from the five mandatory units in Group A, plus a minimum of 12 credits from the Optional Units in Group B.

Group Award code: GK2M 70 (credit value of 28)
Ofqual Qualification Code: 601/5042/7

Please refer to the qualification structure (100 KB) for more information.

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How to assess

Ongoing course assessment will apply. Each unit specification gives detailed information on the assessment criteria, assessment (evidence) requirements and guidance on instruments of assessment for the unit.

The qualification is assessed by completing a portfolio of evidence which details what the learner has completed at work. This can be gathered through observation, professional discussion, witness testimony or supporting documentary evidence. The assessor can work alongside the learner to confirm that they have met the requirements of the qualification and that they are therefore competent in their role.

Competence is displayed through the assessor observing the learner demonstrate that they carry out their normal work activities competently and to the industry standard and comply with current legislation and company procedures.

The assessment process will ensure that the learner can complete the tasks that they have been directed to undertake and that they can interpret the instructions correctly. They will demonstrate that they can select the appropriate resources for the tasks and can complete them within the given timescales and specifications.

Learner portfolio

Assessment strategy/principle