Diploma Business and Administration SCQF level 8

Diploma Business and Administration SCQF level 8

The Diploma in Business and Administration is designed to equip those working in business and administration with the skills and knowledge they need to demonstrate competence in their job role. At SCQF level 8, candidates will normally be managers with responsibility for staff and/or financial or other resources.

Mandatory units involve managing and being accountable for own performance, and managing work and communication in a business environment.

Optional units include business support services, project management, managing business resources, innovation and change, managing information and data, customer service, and communication.

Why deliver this qualification

Successful candidates gain an internationally-recognised qualification which demonstrates that they have the skills, knowledge and behaviours required to carry out their role successfully. Employers benefit from competent and motivated staff.

The Diploma in Business and Administration is assessed in the workplace. This minimises the time candidates require outside the workplace to complete the qualification.

Who does this qualification suit

Diploma in Business and Administration at SCQF level 8 is designed for people in management roles.


Entry is at the discretion of the centre. This is a work-based qualification, so candidates should be in a job role that allows them to provide the required evidence in a working environment.

No prior qualifications are required to undertake this qualification, although experience in and/or knowledge of the subject would be an advantage.


There is some overlap of units between the different levels in Business and Administration — helping candidates to progress to a higher-level as their job role develops or changes.

The SCQF level 8 diploma could provide progression to:

  • an SQA Advanced Certificate or Diploma in Administration and IT, Business or other related are
  • a degree programme with a higher education institution


Centres with devolved authority for approval should use their own internal approval process.

Centres without devolved authority must come forward for approval and should contact SQA's Business Development Team for guidance.

Assessors and verifiers must be able to meet SQA's general requirements for technical/occupational competence as outlined in the Systems and Qualification Approval Guide.

How to assess

Assessment is through performance in the workplace. Most assessment will be based on performance evidence, that is observation (in person, video recordings) and work products generated by the candidate (word-processed documents, letters, spreadsheets, travel/accommodation bookings, receipts, email correspondence, database reports, graphic elements, etc). The specific evidence produced will depend on the choice of optional units.

Holistic assessment is encouraged — gathering evidence towards more than one unit in the same assessment occasion.

Where can you take this course?

Qualification content and delivery tools

Information about the qualification(s)

Qualification Structure

The Diploma in Business and Administration at SCQF level 8 consists of three mandatory units and five optional units.

National Occupational Standards

Unit information for this qualification is available on our Unit Search.

Information about delivery, assessment, quality assurance and support material

Assessment strategy

Assessor's guidelines

Candidate Guidance and Portfolio

Frequently asked questions