Recognition of Prior Learning assesses whether a learner’s experience and achievements meet the evidence requirements for a unit in a qualification. This experience may or may not have been developed through a course of learning. For further information visit: RPL Policy

You can make changes to candidate's personal details to ensure accuracy (providing proper identification where necessary). If you have any queries please email:

• schools: national qualifications
• colleges, training providers and employers: candidate records

You can update your centre's details, including details for your Co-ordinator, by contacting our Customer Service Team or on Connect by your Centre Administrator.

Contact our Customer Service Team. Our Customer Charter gives information on how to make a complaint.

Please complete our Freedom of Information request form. Full details on how to make a request are available in our Access Information section.

Call 0303 3330330 or contact myCentre

For more information visit: deliver our qualifications

A range of support materials is available from the NQ subject pages. Support materials for unit assessments and coursework are held on our secure website

You can arrange access through your co-ordinator. These materials must be stored securely and treated as confidential.

Any requests for additional support needs must come from the centre and should be sent to assessment arrangements or call 0303 3330330

For more information and to apply for Appointee positions please visit: Applying to be an Appointee

Or contact us by email appointee management