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  • About SQA > Policies and procedures

Policies and procedures

Information on our processes.

Equality and diversity

Find equality impact assessments, equality reviews of qualifications and other reports.

Customer charter

We're committed to customer service - find out what you can expect from us.

Procurement

View our process for acquiring goods, work and services from third parties.

Responsible business

'Giving something back' is at the heart of SQA's Responsible Business Strategy.

Corporate parenting

How we work to make a difference to the lives of care-experienced young people.

Recognition of prior learning

Detailed information (including questions and answers) on our Recognition of Prior Learning policy.

Policies for SQA centres

View our policies for SQA centres on language of assessment, and equality of access to SQA qualifications.

Consumer duty report

SQA’s report to demonstrate compliance with the Consumer Scotland Act 2020.

Other policies:

  • Child protection
  • Human rights
  • Processing special category and criminal offence data
  • Travel, accommodation and expenses

Related Information

  • SQA's Code of Research Practice
  • SQA Awarding Body Code of Practice

Contact Information

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    0345 279 1000

  • Centre Enquiries GRAPHIC: e-mail icon.

    0303 333 0330

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